Table of contents

1 News

1.1 * (en) 01.03.2008

1.2 2006-03-16

1.3 2006-02-23

1.4 2005-11-17

1.5 2005-10-18

1.6 2005-07-01

1.7 2004

1.7.1 2004-10-25

1.7.2 2004-10-07

1.7.3 2004-07-29

1.7.4 2004-06-18

1.7.5 2004-04-03

1.7.6 2004-03-18

1.7.7 2004-03-15

1.8 2003

1.8.1 2003-11-28

1.8.2 2003-11-12

1.8.3 2003-06-10

1.8.4 2003-05-12

1.8.5 2003-04-14

1.8.6 2003-01-31

1.9 2002

1.9.1 2002-12-27

1.9.2 2002-10-05

7.1 Safety symbols

7.1.2 Technical Usage

7.1.4 Legal notes

1 News

2006-03-16 UCP Spare parts catalog online (=> 1.2)

With UCP Processing Ltd. located in Liechtenstein, CPTec has gained another customer for their spare parts catalog software. UCP is a leading manufacturer for plasma cleaning systems in the semiconductor back-end field. more... (=> 1.2)

2006-02-23 New tool SPCat-OCR for recognition of item numbers in CAD drawings presented (=> 1.3)

Setting hyperlinks between the parts list and the related item numbers in technical drawings ("hotspots") is one of the most time-consuming steps in the production of electronic spare parts catalogs. SPCat-OCR supports the user by identifying the item numbers in pixel graphics. more... (=> 1.3)

2005-11-17 FTE spare parts catalogs now also available on CD-ROM (=> 1.4)

FTE automotive GmbH continues to rely on service and software provided by CPTec for producing spare parts catalogs for cars and trucks. As of August 2005, FTE spare parts catalogs are also available on CD-ROM. more... (=> 1.4)

2005-10-18 CPTec offers enhanced software support via remote control (=> 1.5)

In case of a support request, CPTec employees are now able to view the customer operating his or her Windows computer via the Internet. Optionally, the customer PC may also be operated by CPTec via mouse and keyboard. more... (=> 1.5)

2005-07-01 New software tools make production of spare parts catalogs easier (=> 1.6)

Conversion of graphic files and positioning of hyperlinks between the parts list items and the parts drawing ("hotspots") are among the most labor-intensive steps when creating an electronic spare parts catalog. For users of the SPCat Spare Parts Catalog software, the production of catalogs will now become even more convenient. Two new programs assist the SPCat user when creating a catalog. more... (=> 1.6)

News 2004 (=> 1.7), 2003 (=> 1.8), 2002 (=> 1.9)

1.1 CPTec goes South!

Der Süden Münchens ist der neue Standort der Firma CPTec, Technische Dokumentation.

Die Räume sind im vierten Stock gelegen und bieten einen herrlichen Blick über die Dächer Münchens.

Die genaue Anschrift der CPTec GmbH lautet seit dem 01.03.08: Tegernseer Landstraße 62, 81451 München.

Die Geschäftsleitung der Firma CPTec ist seit dem 1.12.07 in der Händen von Dr. Kurt Schopper.

CPTec hat sich von Mitarbeitern aus der Technischen Dokumentationsabteilung getrennt und auch von Herrn Dr. Günter Ratz.

Zwei neue Mitarbeiter sind hinzugekommen. Wir freuen uns über den Eintritt von Herrn David Burkhart. Er ist amerikanischer Muttersprachler und wird das Team der Technischen Dokumentation bereichern. Den visuellen Auftritt und die damit verbundenen organisatorischen Aufgaben der Firma CPTec wird Frau Angelika Schopper betreuen.

Wir freuen uns Sie in den neuen Räumen begrüßen zu dürfen.

Ihr CPTec Team

Ansprechpartner:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Tel. 089/614542-10
Fax 089/614542-29
Email info@cptec.org[1]

External links:

1.2 UCP Spare parts catalog online

Munich, 2006-03-16

With UCP Processing Ltd.[1] located in Liechtenstein, CPTec has gained another customer for their spare parts catalog software. UCP is a leading manufacturer for plasma cleaning systems in the semiconductor back-end field.

As of today, UCP customers may visit the website www.ucpgroup.com/spareparts[2] where they can view spare parts catalogs for their products, identify the required parts, and order them online.

The spare parts catalogs are created using the SPCat[3] software and then published for the Internet using SQLCat[4]. Access to the catalog data is restricted to UCP customers and requires input of a user name and a password.

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München

Germany

Tel. +49-89-614542-10
Fax +49-89-614542-29
Email info@cptec.org[5]

External links:

1.3 New tool SPCat-OCR for recognition of item numbers in CAD drawings presented

Munich, 2006-02-23

Setting hyperlinks between the parts list and the related item numbers in technical drawings ("hotspots") is one of the most time-consuming steps in the production of electronic spare parts catalogs. SPCat-OCR supports the user by identifying the item numbers in pixel graphics.

SPCat-OCR

The SPCat-OCR software uses previously specified patterns in order to identify item numbers in CAD drawings that are supplied in a pixel graphics format (e.g. TIFF). The results are stored in a separate XML file for each drawing and can be imported into the SPCat spare parts catalog software later on.

SPCat-OCR can achieve very high recognition rates if it is configured carefully. In this case, the fraction of numbers that are recognized incorrectly or not at all is typically less than 1 %. Even critical digits such as 1 and 7 or numbers that are enclosed in a circle/box are recognized properly.

SPCat-OCR ist is a stand-alone application and does not require any additional software. Batch processing has been implemented for automatic processing of drawing archives.

Preparations and configuration

In order to configure the recognition process, the pattens to be recognized are assorted in a sample file and marked by means of the SPCat link editor. For successful identification of the item numbers, several recognition parameters can be optimized for each sample file.

Recognition process

Based on the entries in a batch manager, several drawing archives can be processed by application of various sample files. The user can specify the priority of the SPCat-OCR process with respect to other Windows applications. If the recognition process is running in the background with low priority, you may continue working with other applications in the foreground. The recognition process itself does not require any intervention by the user.

Platform and system requirements

The program has been developed for .Net Framework 1.1 using C#. It requires at least Windows NT 4.0 with installed .Net Framework 1.1 for operation. The recommended hardware is a PC with 1 GByte RAM and a 3 GHz Intel CPU.

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany

Tel. +49-89-614542-10
Fax +49-89-614542-29
Email info@cptec.org[1]

External links:

1.4 FTE spare parts catalogs now also available on CD-ROM

Munich - Ebern, 2005-11-17

FTE automotive GmbH[1], world-wide market leader in the field of hydraulic clutch actuation and motorcycle ABS systems and specialist for hydraulic brake systems, continues to rely on service and software provided by CPTec for producing spare parts catalogs for cars and trucks. As of August 2005, FTE spare parts catalogs are also available on CD-ROM.

The application developed by CPTec for this purpose uses the same database as the one that is used for production of FTE catalogs in print (=> 1.8.4) and on the Internet (=> 1.7.4). For this purpose, a specially developed software imports data from TecDoc[2], the information system used by the automotive supply industry. Control tables are used to adapt this information to the terminology and the structures used by FTE for the automotive aftermarket.

At the moment, catalog queries for cars and trucks are possible in 7 languages for a total of 128 countries. Spare parts can be searched by selecting the vehicle type in a number of selection menus (vehicle type, manufacturer, model, type and product group) or by entering a KBA[3] number. Alternatively, an FTE number or a number of comparison can be entered directly.

The user interface of the CD catalog is identical with the Internet version[4]. Its structure and layout are similar to the printed FTE catalogs that the users are familiar with. The program can be started without installation right from the CD and it runs on all PCs with Windows 98 SE or later. The program may be installed on the hard disk for faster data access.

The CD version complements FTE's range of catalogs. FTE customers can now search for spare parts on the Internet, on a CD-ROM, or in a printed catalog. On the PC, a search for spare parts may be much easier and faster than in a printed catalog. Another advantage is the fact that data on the CD are more up-to-date. Updated versions of the CD catalog will be issued every three months. Printed versions of the catalogs, on the other hand, can only be issued from time to time because of their huge extent, normally exceeding one thousand pages per catalog.

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany

Tel. +49-89-614542-10
Fax +49-89-614542-29
Email info@cptec.org[5]

External links:

1.5 CPTec offers enhanced software support via remote control

Munich, 2005-10-18

In case of a support request, CPTec employees are now able to view the customer operating his or her Windows computer via the Internet. Optionally, the customer PC may also be operated by CPTec via mouse and keyboard. This method can replace instructions via the phone which often turn out to be rather inconvenient. Questions concerning the operation of software can be answered more efficiently this way. The CPTec employee may observe directly how the customer causes a particular behavior of the software. If necessary, the employee may take over the operation of the customer PC.

The transmission can also be used the other way round. In this case, the remote PC allows the customer to view the screen of the CPTec employee. This is a convenient way of giving product presentations or training courses.

The connection between the computers is established by means of the UltraVNC[1] software. In order to ensure proper operation if firewalls are involved, the connection is established via a special server acting as a repeater. There is no need to install any programs on the customer PC. Data encryption is used for all transferred data.

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany

Tel. +49-89-614542-10
Fax +49-89-614542-29
Email info@cptec.org[2]

External links:

1.6 New software tools make production of spare parts catalogs easier

Munich, 2005-07-01

Conversion of graphic files and positioning of hyperlinks between the parts list items and the parts drawing ("hotspots") are among the most labor-intensive steps when creating an electronic spare parts catalog. For users of the SPCat Spare Parts Catalog software[1], the production of catalogs will now become even more convenient. Two new programs assist the SPCat user when creating a catalog.

SPCat TIFF Batch Converter

With just one step for the user, a pixel based graphics file is converted to all file formats that are required for import into SPCat. The program distinguishes between CAD drawings and photographs and automatically selects the appropriate target format for the detected type of graphic. 

Additional options allow you to remove white borders or to enhance lines in CAD drawings for improved display. The batch converter is a stand-alone application. It runs without SPCat and does not require any additional software for processing of the graphics files.

SPCat Link Editor

The new tool is integrated into SPCat. It displays the parts list of a selected component next to the related drawing. You can position hotspots by dragging an item of the parts list onto the drawing and then dropping it (drag & drop). Several functions assist the user for quick manual creation of hyperlinks (infinitely variable zoom, automatic and precise vertical or horizontal alignment of hotspots with respect to each other).

The Link Editor is also available as a stand-alone application running without SPCat. In this case, the hotspot information for a graphic is stored in a separate file. Later on, this information can be imported into the SPCat database. 

This way, the process of creating hotspots is fully independent from the other steps required for creating a catalog. Optionally, the spare parts catalog can output the information stored in the parts list. This information will be available automatically when creating hyperlinks. 

Manual creation of hyperlinks or editing of hyperlinks via SPCat Link Editor may become necessary if automatic recognition of hotspots is not possible or if automatic processing is not worth the effort.

Both programs have been developed for .Net Framework 1.1 using C#. They run under Windows NT 4.0 (2000, XP, 2003) and require .Net Framework 1.1.

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany

Tel. +49-89-614542-10
Fax +49-89-614542-29
Email info@cptec.org[2]

External links:

1.7 News 2004

2004-10-07 CPTec acquires a new hi-tech customer working in the field of environmental technology and safety engineering (=> 1.7.2)

With BNC Aktiengesellschaft, located in Vaduz, Liechtenstein, CPTec has acquired a new customer in the field of chemical and physical technology. BNC AG is specialized in environmental analysis and non-contact explosives detection. more... (=> 1.7.2)

2004-07-29 BMB AG opts for SPCat spare parts catalog software (=> 1.7.3)

Bachofen + Meier AG in Bülach, market leader in the field of converting systems for production and processing of foil, paper and cardboard, opts for the spare parts catalog software by CPTec. The Swiss company is a member of the Kroenert concern and plans, manufactures and supplies complete production systems for the refinement of paper, cardboard, plastic foil and aluminum foil and develops innovative solutions for coating technology. more... (=> 1.7.3)

2004-06-18 FTE Internet catalog goes online (=> 1.7.4)

FTE automotive GmbH & Co. KG, world-wide market leader in the field of hydraulic clutch actuation and motorcycle ABS systems and specialist for hydraulic brake systems, continues to rely on service and software provided by CPTec for producing spare parts catalogs for cars and trucks. As of May 2004, spare parts catalogs by FTE are also available on the Internet. more... (=> 1.7.4)

2004-04-03 CPTec presents a symbol library for technical writing (=> 1.7.5)

The library is free and contains warning signs (danger signs), prohibiting signs, mandatory signs and further pictograms in the GIF and the EPS file format. The symbols can be downloaded individually or as a ZIP file containing all symbols. more... (=> 1.7.5)

2004-03-18 Customer comments: Integrated documentation at Unaxis (=> 1.7.6)

Detlev Koch, Vice President Customer Support Displays Division: "When I started the Integrated Documentation project in October 2002, I was convinced that we would design a good product. In January 2003, at a management meeting in Shanghai where I was invited to demonstrate the prototype, I knew that my expectations would even be surpassed." more... (=> 1.7.6)

News 2005 (=> 1), 2003 (=> 1.8), 2002 (=> 1.9)

1.7.1 CPTec auf der Service World 2004

München, 25.10.2005

Die CPTec GmbH präsentiert auf der diesjährigen Fachmesse SERVICE WORLD[1] des KVD Kundendienst-Verbandes Deutschland e.V. praxisbewährte Lösungen für Servicedokumentation und Ersatzteilkataloge.

Dienstleistungen und Produkte von CPTec decken folgende Bereiche ab:

• Erstellen von Ersatzteilkatalogen sowie Entwicklung von Ersatzteilkatalogsoftware 
• Redaktionelles Erstellen von Technischer Dokumentation und Entwicklung von Informationssystemen zur Verwaltung und Publikation von Servicedokumentation für Papier, CD und Internet.

Zu der überregionalen Veranstaltung, die vom 4.-5. November 2004 im Kempinski Hotel[2] am Flughafen München stattfindet, werden rund 50 Aussteller erwartet. Die SERVICE WORLD ist Begleitmesse zum SERVICE CONGRESS 2004, dem 24. KVD-Kundendienstleiter-Kongress in Folge. In zahlreichen Vorträgen, Best Practice Beispielen, Workshops und Diskussionen kann sich das interessierte Fachpublikum über die Schlüsselrolle des Service für Innovation und Wachstum informieren und Tipps für die Praxis aus erster Hand holen.

Detailinformationen zu Messe und Congress 2004 erhalten Sie bei der Geschäftsstelle des KVD Kundendienst-Verbandes Deutschland e.V.: Telefon 02362/9873-0, Telefax 02362/9873-98, Email: geschaeftsstelle@kvd.de[3]

Ein kostenloses Probeexemplar der Fachzeitschrift SERVICE TODAY mit Praxisbeispielen aus dem Servicemarkt erhalten Sie beim SERVICE VERLAG FISCHER, Telefon 08191/21436, Telefax 08191/21890, Email: serviceverlagfischer@t-online.de[4]

Ansprechpartner:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München

Tel. 089/614542-10
Fax 089/614542-29
Email info@cptec.org[5]

External links:

1.7.2 CPTec acquires a new hi-tech customer working in the field of environmental technology and safety engineering

Munich - Vaduz (FL), 2004-10-07

With BNC Aktiengesellschaft[1], located in Vaduz, Liechtenstein, CPTec has acquired a new customer in the field of chemical and physical technology. BNC AG is specialized in environmental analysis and non-contact explosives detection. 

Among other things, they distribute the portable gas chromatograph / mass spectrometer (GC/MS) analyzer Hapsite[2] made by Inficon[3]. The battery-operated and weatherproof device allows to detect extremely small amounts of volatile organic compounds quickly and easily. The device has the size of an attaché case and can be used for environmental analysis, civil protection and for military purposes. 

Hapsite Portable GC/MS device for quick on-site identification and measurement of volatile organic compounds.

CPTec will support BNC AG with all services related to Internet presence and the creation of technical documentation.

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany

Tel. +49-89-614542-10
Fax +49-89-614542-29
Email info@cptec.org[4]

External links:

1.7.3 BMB AG opts for SPCat spare parts catalog software

Munich - Bülach (CH), 2004-07-29

Bachofen + Meier AG[1] in Bülach, market leader in the field of converting systems for production and processing of foil, paper and cardboard, opts for the spare parts catalog software by CPTec. The Swiss company is a member of the Kroenert concern[2] and plans, manufactures and supplies complete production systems for the refinement of paper, cardboard, plastic foil and aluminum foil and develops innovative solutions for coating technology.

Silicone-adhesives coating line for simultaneous lamination of raw label material.

Arno Zindel, project manager at BMB AG: "I have already been using the SPCat software[3] some time ago and was convinced by its ease of use. SPCat does not only allow you to process automated parts lists from ERP systems, but you may also create and edit spare parts catalogs "by hand". This is very important for us because we want to integrate a large amount of supplier data in our catalog, and this information may come in a large variety of data formats and often lacks a clear structure."

For the current pilot project, parts lists of the BMB AG and its suppliers are united to a hierarchical spare parts catalog and complemented by CAD drawings. On-site support is provided by our partner, Artech Ltd.[4] in Liechtenstein. Its local proximity to the BMB AG ensures fast and optimum support. 

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany

Tel. +49-89-614542-10
Fax +49-89-614542-29
Email info@cptec.org[5]

External links:

1.7.4 FTE Internet catalog goes online

Munich - Ebern, 2004-06-18

FTE automotive GmbH & Co. KG[1], world-wide market leader in the field of hydraulic clutch actuation and motorcycle ABS systems and specialist for hydraulic brake systems, continues to rely on service and software provided by CPTec for producing spare parts catalogs for cars and trucks. As of May 2004, spare parts catalogs by FTE are also available on the Internet.

The application developed by CPTec for this purpose uses the same database as the one that is used for production of printed FTE catalogs (=> 1.8.4). For this purpose, a specially developed software imports data from TecDoc[2], the information system used by the automotive supply industry. Control tables are used to adapt this information to the terminology and the structures used by FTE for the automotive aftermarket.

At the moment, catalog queries for cars and trucks are possible in 7 languages for a total of 128 countries. Spare parts can be searched by selecting the vehicle type in a number of selection menus (vehicle type, manufacturer, model, type and product group) or by entering a KBA[3] number. Alternatively, an FTE number or a number of comparison can be entered directly.

When designing the user interface, special attention was paid to ensure intuitive and easy operation. The data output in Web browsers closely resembles the structure and layout of printed FTE catalogs that users are accustomed to. In compliance with the guidelines given by FTE, only free software has been used for implementing this project. MySQL has been chosen for the database server. PHP is used for dynamic generation of the HTML output. In combination with Linux as an operating system and Apache as a Web server, the entire application is based on open source software. There is no need to pay software royalties of any kind.

With their online appearance, FTE open up another sales channel for their spare parts supply. A spare parts inquiry can be performed easier and faster via the Internet than by using printed catalogs. FTE customers also benefit from the fact that the data base of the online version is always up-to-date. Any changes in the parts supply will be adopted to the online version immediately. Printed versions of the catalogs, on the other hand, can only be issued from time to time because of their huge extent, normally exceeding one thousand pages per catalog.

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany

Tel. +49-89-614542-10
Fax +49-89-614542-29
Email info@cptec.org[4]

External links:

1.7.5 CPTec presents a symbol library for technical writing

Munich, 2004-04-03

[1]	The library is free and contains warning signs[2] (danger signs), prohibiting signs[3], mandatory action signs[4] and further pictograms in the GIF and the EPS file format. The symbols can be downloaded individually or as a ZIP file containing all symbols.

 
In many cases, the symbol library also contains references to national and international standards (DIN, ISO, ANSI, SEMI) and regulations.

Symbols in the EPS file format can be modified easily (e.g. for matching the color to a specific standard). In addition, these symbols can be scaled to any size without any deterioration of the image quality.

Since its introduction in December 2003, this library has become a helpful reference for service providers and for companies in the field of mechanical engineering. By now, the site has been visited more than 100,000 times and the library has been downloaded several 1000 times.

To the symbol library[1]

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany

Tel. +49-89-614542-10
Fax +89-614542-29
Email info@cptec.org[5]

External links:

1.7.6 Customer comments: Integrated documentation at Unaxis

Munich - Trübbach (FL), 2004-03-18

History

Unaxis Balzers AG, a prominent manufacturer of complex vacuum systems for production of IT components, has always shown great interest in user-friendly documentation for their complex systems. In cooperation with CPTec (Munich) and ARTECH[1], the Displays division[2] engaged in the project "Integrated Documentation" with the goal of developing a multifunctional documentation meeting the demands of the 21st century. After a successful introduction at Displays, other divisions have also adopted this documentation as standard now.

Method

Operating instructions are written in English according to the PBET (Performance Based Equipment Training)[3] method. Older documents can be updated to the state of the art accordingly. The PBET method was introduced by the semiconductor industry - it is e.g. used at Intel - and may be compared with the Information Mapping Method (IMM). PBET is used for imparting knowledge, especially when training operating, maintenance and service personnel.

Products CPTec's SPCat/DocuCat software[4] fully integrates the individual documents for a system (operating instructions, service manuals, OEM manuals, and the electronic spare parts catalog) under one common user interface! Related topics such as  repair / service instructions for a module, drawings, spare parts, schematic diagrams and functional descriptions are linked. The tool is multilingual and uses the master data of the company's SAP system.

Benefit

All the required information up to the e-mail order form is accessible with just a few clicks of your mouse. The entire system documentation is available to the service engineer on location; the MTTR (Mean Time To Repair) is reduced. It turns out that, with this tool, Unaxis has made a big step forward towards ease of operation and service and also towards customer satisfaction.

Some comments by involved Unaxis employees

Detlev Koch, Vice President Customer Support Displays Division "When I started the Integrated Documentation project in October 2002, I was convinced that we would design a good product. In January 2003, at a management meeting in Shanghai where I was invited to demonstrate the prototype, I knew that my expectations would even be surpassed. The reactions of our Asian customers were both confirmation and stimulation for implementing new features in the product:"

"We should ask all our suppliers to have such a documentation as standard" (Taiwanese customer) 

"When do you have the Internet version ready, and is it possible to do have an availability check and parts order through it?" (Japanese and Chinese customers)

"The first time you created a useful documentation" (Unaxis service engineer)

Thanks to the Integrated Documentation tool, both our customers and our engineers can handle our complex systems more easily. The Internet version, which will be realized in the next step, will lay the foundations for B2B."
 

Hans Peter Egli, Director Technical Documentation "In the integrated documentation, all the required individual documents such as operating instructions, spare parts catalog, OEM manuals and training manuals are combined in a useful manner. Related sections of all documents are linked with each other. The user is able find any required information quickly and conveniently. In order to create the integrated documentation for a system, a close collaboration between development, production, service, training and documentation personnel is essential. In the end, this results in a significant improvement of the document quality which, in turn, is a benefit for the end user."

Cornel Kaiser, Technical Documentation "The design of our integrated documentation allows us to edit the individual documents independently from each other. It is also possible to change individual documents later on and to integrate them again. The ease of use has been optimized by linking the documents together."

Robert Vogt, Unaxis Training "PBET ensures that each participant achieves a measurable qualification via SAP Manager Desktop.  Advantages: Undocumented and widespread knowledge is gathered and made available in ONE single documentation. Reduction to ONE resource. Procedures are written in an order which is most efficient for learning. Tasks in the maintenance plan, for example, can be performed easily by personnel trained by us. PBET implies hands-on training. This way we fulfill a popular request of our course participants."

External links:

1.7.7 Kostengünstiges strukturiertes Dokumentieren mit FrameMaker und XML - CPTec auf dem tecom Forum in Rapperswil am 26.03.2004

München, 15.03.2004

Das alljährliche Forum der tecom Schweiz[1] findet vom 26. bis 27.03.2004 in Rapperswil statt. Es steht unter dem Motto "Dokumentationsstandards schaffen mit XML". Im Rahmen dieses Forums halten Dr. Heinrich Hohl (CPTec GmbH) und Gaston Pfister (Artech Ltd[2]) den Vortrag "Kostengünstiges strukturiertes Dokumentieren mit FrameMaker und XML".

Es werden folgende Themen behandelt:

• Grundlagen von XML (Meta- und Markup-Sprachen, DTD, Stylesheets)
• DocBook DTD
• XML-Entwicklungsumgebung
• FrameMaker 7 als XML-Tool

Weitere Vorträge:

• XML für multilinguale, multimediale Übersetzungs-, Informationsmanagement- und Workflowsysteme, Josef Zibung, STAR AG
• Prozessgestaltung mit XML, Victor Linnemann, euroscript Switzerland AG
• Nutzung vorhandener Unternehmensdatenbanken für die automatisierte Dokumentproduktion auf XML Basis, Albin Hollenstein, Sinteg AG
• Wieviel XML-Technologie braucht eine Redaktion?, Dr. Rolf Keller, Schema GmbH, Gaston Pfister, Artech Ltd.
• PROWORD 2003 - Ein professioneller Texteditor auf WORD-Basis, Dr. Konrad Staudacher, Information Windowing Group (IWG), VKS + Partner AG (VKS)

Das Anmeldeformular mit dem ausführlichen Programm können sie sich hier[3] herunterladen (PDF, 50kB).

External links:

1.8 News 2003

2003-11-28 CPTec at the tekom annual conference 2003: Introduction of DocuCat at Unaxis Displays (=> 1.8.2)

In the course of this year's tekom conference, Cornel Kaiser (Unaxis Balzers AG) and Christian Deger (CPTec GmbH) presented a project analysis of their collaboration when introducing DocuCat. more... (=> 1.8.1)

2003-11-12 CPTec Spare Parts Catalog software features OCI interface (OCI) and allows integration into SAP portals (=> 1.8.2)

The CPTec Spare Parts Catalog software now features the Open Catalog Interface (OCI) which allows integration into SAP portals. After logging into the SAP portal, the user can call up the SQLCat spare parts catalog. more... (=> 1.8.2)

2003-06-10 Spare parts catalog software by CPTec supports the SVG format and features
a stepless zoom function for pixel graphics (=> 1.8.3)

The CPTec spare parts catalog versions SPCat 6.5b and SQLCat 1.1, which will be released in July, will now support the display of SVG graphics. more... (=> 1.8.3)

2003-05-12 CPTec produces Spare Parts Catalogs for FTE (=> 1.8.4)

FTE automotive GmbH, world-wide market leader in the field of hydraulic clutch and motorcycle ABS systems and supplier of hydraulic brake systems, relies on service and software provided by CPTec. more... (=> 1.8.4) 

2003-04-14 DocuCat available (=> 1.8.5)

The first version of the CD catalog module DocuCat is now available. DocuCat presents the spare parts catalog, operating instructions, OEM manuals and service instructions of a system within the framework of the familiar SPCat user interface. To this end, document types and document contents are separated hierarchically and then combined in a database. more... (=> 1.8.5)

2003-01-31 CPTec cooperates with ARTECH (=> 1.8.6)

CPTec GmbH cooperates with ARTECH based in Liechtenstein. ARTECH is a supplier in the field of technical documentation with customers in Liechtenstein, Switzerland, and Austria. more... (=> 1.8.6)

News 2005 (=> 1), 2004 (=> 1.7), 2002 (=> 1.9)

1.8.1 CPTec at the tekom annual conference 2003: Introduction of DocuCat at Unaxis Displays

Munich, 2003-11-28

In the course of this year's tekom[1] conference, Cornel Kaiser (Unaxis Balzers AG[2]) and Christian Deger (CPTec GmbH) presented a project analysis of their collaboration when introducing DocuCat. The 45 minute talk was given on November 11, 2003 in Wiesbaden. It was titled "DocuCat - Hierarchical information system with a unified user interface" and assigned to the "Usability Forum".

More information:

• tekom proceedings article (=> 2.4)
• Presentation (Printer version, PDF)
• Presentation (PowerPoint)

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany

Phone: +49-89-614542-10
Fax: +49-89-614542-29
Email: info@cptec.org[3]

External links:

1.8.2 CPTec Spare Parts Catalog software features Open Catalog Interface (OCI) and allows integration into SAP portals

Munich, 2003-11-12

The CPTec Spare Parts Catalog software now features the Open Catalog Interface (OCI) which allows integration into SAP portals. After logging into the SAP portal, the user can call up the SQLCat spare parts catalog. The required spare parts can now be located using SQLCat's convenient view and search routines and afterwards be stored in a basket. The contents of the basket are reported back to the SAP portal. The portal receives the data and adds information retrieved from SAP such as availability and price. The result may e.g. be processed as a spare parts inquiry or an order in SAP.

Further information:
Erschließung neuer Potenziale im Maschinenbau mit E-Service-Portalen (PDF 3.3 MB, german language)[1]; Talk given by Axentiv AG and Leybold Optics GmbH at the SAP Conference on Business Portals and Integration Technology.

For further information on SPCat and SQLCat visit our website www.spcat.com[2].

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany
Phone: +49-89-614542-10
Fax: +49-89-614542-29
Email: info@cptec.org[3]

External links:

1.8.3 Spare parts catalog software by CPTec supports the SVG format and features a stepless zoom function for pixel graphics

Munich, 2003-06-10

The CPTec spare parts catalog versions SPCat 6.5b and SQLCat 1.1, which will be released in July, now support the display of SVG graphics. 

Both the CD version SPCat and the internet version SQLCat utilize the freely available SVG Viewer[1] by Adobe Systems Inc. for display of graphics. Hyperlink and hotspot features of the catalogs will work in the usual way. When implementing the software, special attention was paid to ensure a uniform and easy-to-use catalog GUI. As an example, clicking the right mouse button will call up the context menu of the Adobe SVG Viewer offering additional graphics related catalog functions.

Further features of SPCat and SQLCat become evident when displaying pixel graphics. These graphics can now be zoomed continuously and displayed in high quality for each zoom factor thanks to an anti-alias function.

The extensive use of the freely available Adobe SVG Viewer in catalog applications marks another step forward in CPTec's strategy to utilize reasonably-priced standard solutions when implementing software functions.

For further information on SPCat and SQLCat visit our website www.spcat.com[2].

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Tel. 089/614542-10
Fax 089/614542-29
Email info@cptec.org[3]

External links:

1.8.4 CPTec produces Spare Parts Catalogs for FTE

Munich - Ebern, 2003-05-12

FTE automotive GmbH[1], world-wide market leader in the field of hydraulic clutch and motorcycle ABS systems and supplier of hydraulic brake systems, relies on service and software provided by CPTec.

For this purpose, CPTec has developed software which imports data from TecDoc[2], the information system used by the automotive supply industry. These data are adapted to the terminology and the structures used by FTE for the automotive aftermarket. The conversion tables which have been created for this purpose are maintained by FTE.

This software allows to selectively produce spare parts catalogs in the required final layout. The output has to be completed with the cover and introduction pages only.

When developing the software, special attention was paid for creating a clear and compact printed catalog with easy-to-read columns and a minimum number of pages. To this end, special sort and compression algorithms have been developed which summarize articles of several vehicle types and use the FTE specific abbreviations and symbols.

The introduction of this solution causes a significant reduction of expenses when creating catalogs because the costly process of collecting and maintaining data in a DTP system is not required. Features which allow to further use this technology for presentation of the spare parts in a web shop have already been implemented.

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany
Phone: +49-89-614542-10
Fax: +49-89-614542-29
Email: info@cptec.org[3]

External links:

1.8.5 DocuCat available

Munich, 2003-04-14

The first version of the CD catalog module DocuCat is now available. DocuCat presents the spare parts catalog, operating instructions, OEM manuals and service instructions of a system within the framework of the familiar SPCat user interface. To this end, document types and document contents are separated hierarchically and then combined in a database. In addition, DocuCat allows to create links within the individual information units.

The user may use a treeview as well as hyperlinks for navigation. The following document types can be published with the current version: Parts Catalog The functionality of this section is equivalent to the CD Spare Parts Catalog. more...[1] Service Instructions Maintenance task information is listed in a treeview with respect to the interval groups. Any information which is linked to a maintenance task (required spare parts, OEM manual, relevant section in the operating instructions) can be displayed right away via a mouse click in a navigator bar. Operating Instructions Operating instructions are embedded in the HTML format or the PDF format. In the case of HTML, the chapter structure of the source is forwarded to the treeview. Any information which is linked to a chapter/section (service instructions, spare part, OEM manual) can be displayed right away via a mouse click in a navigator bar. OEM Documentation The documentation on OEM products is listed with respect to the manufacturer and to the product name. Any information linked with an OEM manual (spare part, service instructions, chapter/section in the operating instructions) can be displayed right away via a mouse click in a navigator bar. The striking features of this complete solution are easy operation, clarity and convenient search functions. On one single CD, the entire system documentation is available in electronic format to service personnel.

 
For further information on SPCat visit our website www.spcat.com[1].

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany
Phone: +49-89-614542-10
Fax: +49-89-614542-29
Email: info@cptec.org[2]

External links:

1.8.6 CPTec cooperates with ARTECH

Munich - Balzers (FL), 2003-01-31

CPTec GmbH starts cooperation with ARTECH[1], a company based in Liechtenstein. ARTECH is a supplier in the field of technical documentation with customers in Liechtenstein, Switzerland, and Austria. Their service covers the entire range of documentation - from editorial work to consulting in logistic and conceptual questions.

ARTECH will distribute and implement the SPCat spare parts catalog software and other e-tools made by CPTec in Liechtenstein, Switzerland, and in Austria. CPTec, on the other hand, will support ARTECH in the fields of Electronic Publishing and IT Services. In addition, the documentation specialists of both companies will closely work together and exchange their specialist knowledge.

The synergy resulting from this cooperation will enable both companies to offer first-class documentation service at a reasonable price.

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany
Phone: +49-89-614542-10
Fax: +49-89-614542-29
Email: info@cptec.org[2]

External links:

1.9 News 2002

2002-12-27 Unaxis Balzers AG relies on "Integrated Documentation" from CPTec (=> 1.9.1)

Unaxis Balzers AG, a globally operating and leading supplier of equipment in the fields of semiconductor technology, data storage and displays, relies on the SPCat and SQLCat tools for publication of its system documentation. more... (=> 1.9.1)

2002-10-05 SPCat Version 6 available (=> 1.9.2)

Version 6 of the parts catalog software SPCat has been released now. Some of the new features are: Even more powerful search routines, options to configure the user interface, and an updated documentation which describes all software updates since version 5 in detail. more... (=> 1.9.2)

News 2005 (=> 1), 2004 (=> 1.7), 2003 (=> 1.8)

1.9.1 Unaxis Balzers AG relies on "Integrated Documentation" by CPTec

Munich - Trübbach (FL), 2002-12-27

Unaxis Balzers AG[1], a globally operating and leading supplier of equipment in the fields of semiconductor technology, data storage and displays, relies on the SPCat and SQLCat tools for publication of its system documentation.

For this purpose, the operating instructions, spare parts catalog, OEM manuals and the electrical documentation of a single system are combined in a database. A standardized user interface is used for publishing on CD-ROM and on the Internet. This allows convenient access of the different document types and the related information units which are linked with each other. Both a treeview and hyperlinks are available for navigation. An additional interface to a diagnostic system enables time-saving preventive maintenance.

The outstanding features of this solution are easy operation, global search routines, and the integration of a diagnostic system. These features are expected to significantly improve two of the most critical figures of merit in the service field, namely the MTTR "Mean Time To Repair" and the MTBF "Mean Time Between Failure".

For further information on SPCat and SQLCat visit our website www.spcat.com[2].

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany
Phone: +49-89-614542-10
Fax: +49-89-614542-29
Email: info@spcat.de[3]

External links:

1.9.2 SPCat Version 6 available

Munich, 2002-10-05

Version 6 of the SPCat spare parts catalog software is now available. New features are mainly found in the user interface, search operations, graphics, and in the authoring tools:

User interface

The user interface is now divided into three areas (treeview, parts list, picture/detail view), and each area can be configured by the end user with regard to the displayed information.

The parts list is displayed optionally below the picture/detail view and can be configured freely with regard to the displayed fields. It displays the subparts of the component which has been selected in the treeview. In addition to the treeview and to hyperlinks in pictures, the parts list may also be used for navigation.

The entire concept of operation is fully up-to-date: All functions and settings are performed dynamically now, and there is no need for restarting the program after the configuration has been changed. Dialog and list windows may be used in conjunction with previously opened windows of programs running in the background. Colors and font sizes can be selected.

Search operations

The search operations have been extended significantly with regard to the search result display, the spare parts identification, and to preventive maintenance. Results may now be displayed in a table as well as in a treeview.

Graphics

A number of drawings including hyperlinks may now be assigned to any component or individual part. If more than one drawing is assigned to a component, a preview of these drawings (thumbnails) can be displayed.

Authoring tools

The day-to-day use of our software has lead to a number of refinements which speed up the typical tasks performed by an author. As an example, it is now possible to edit or move a selection of parts or components at the same time. And it is possible to assign access rights to the catalog fields separately for the end user and for the editor.

For further information on SPCat visit our website www.spcat.com[1].

Contact:
Dr. Kurt Schopper
CPTec GmbH
Tegernseer Landstr. 62
D-81541 München
Germany
Phone: +49-89-614542-10
Fax: +49-89-614542-29
Email: info@cptec.org[2]

External links:

7.1 Safety symbols for hazard alerts

[1]	We offer a free library of symbols which may be used for hazard alerts (safety labels). The library contains graphics files in the GIF and EPS formats. The symbols can be downloaded individually or as ZIP archives containing symbol sets.

 
The following categories are available at the moment:

• Warning signs, danger signs or warning symbols, danger symbols
• Prohibiting signs or prohibiting symbols
• Mandatory action signs or mandatory action symbols
• Symbols for hazardous materials (according to the German "GefStoffV")
• Rescue signs or rescue symbols
• Fire protection signs or fire protection symbols

In many cases, references to national and international standards (DIN, ISO, ANSI, SEMI) and regulations are given. This information cannot be found in the ZIP archives. It is displayed whenever an individual symbol is selected. 

Please read our information page concerning the technical use (=> 7.1.2) and our legal notes (=> 7.1.4) page. You find the symbol library below:

[1]

Latest Threads about Symbols from our Discussion Board:

External links:

7.1.2 Safety symbols and pictograms - Technical usage

[1]	If you intend to modify one of the symbols, open the related EPS file in CorelDRAW or Adobe Illustrator. For example, you may want to match the symbol colors to a specific standard. Our EPS graphics files use the CMYK color space and do not contain a TIFF preview header.

 
In order to create a pixel graphic, open the related EPS file in Adobe Photoshop or any other image editing software containing a Postscript interpreter. Select the required image resolution and the color space for the conversion to a pixel image. When converting to the RGB color space, results may vary depending on the used conversion method and the color management system.

You find the symbol library below:

[1]

External links:

7.1.4 Legal notes Safety symbols database

The symbols in EPS format have been created with great care and may be used freely for writing technical documents. Commercial use for any other purpose (e.g. setting up and marketing a symbol library, or use for production of signs) is prohibited. Publishing on other websites is subject to our written approval.

Information on symbols, standards, laws and regulations are without guarantee as to correctness, and their timeliness is limited by the date of publication at best. Please refer to the standards given in our references for detailed and guaranteed information. Any liability for loss or damage that could arise directly or indirectly from or in connection with the use of the information published here is excluded.

You find the symbol library below:

[1]

External links: